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Bug

No download button?



7 replies to this topic

#1 smeethbabe

    Newbie


  • 3 posts

Posted 19 March 2012 - 10:43 PM

I don't seem to have the option to download anything?

#2 spladoum

    Scheming and dreaming.


  • 4,733 posts

Posted 19 March 2012 - 11:47 PM

That's because version 8 isn't live yet, and is in still in preview stage. Until it goes live, you will need to download items from the current TSR site.
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#3 Murano

    TSR Support Staff


  • 982 posts
  • LocationSwitzerland

Posted 20 March 2012 - 09:20 AM

Can you please confirm that you see no download button on a creation like this below the preview image on the left side?

http://v8beta.thesim...-13/id/1137577/

Attached Files



#4 Alxandra78

    Team Mascot


  • 37 posts

Posted 20 March 2012 - 11:35 AM

View PostMurano, on 20 March 2012 - 09:20 AM, said:

Can you please confirm that you see no download button on a creation like this below the preview image on the left side?

http://v8beta.thesim...-13/id/1137577/

Well I am not the original poster, but I can assure you I do not see those download buttons. On free items I see nothing, on subscriber items I see a button saying "subscription required". I wasnt too worried as V8 is not officially out yet, but its been slightly annoying to see those "free today" items and not being able to get them. But anyways, I havent found any item with a download button on V8 yet.

#5 Murano

    TSR Support Staff


  • 982 posts
  • LocationSwitzerland

Posted 20 March 2012 - 12:13 PM

Thank you for confirming. This is reported to the developers now.

#6 evi

    Greek Dinosaur


  • 621 posts
  • LocationGreece

Posted 21 March 2012 - 09:26 AM

It shows fine to me

#7 Murano

    TSR Support Staff


  • 982 posts
  • LocationSwitzerland

Posted 21 March 2012 - 11:45 AM

Ok, the download button for non-subscribers is now fixed. Please let us know if this is true for you. :) You might need to do a deep refresh (hold down the Shift key and click Refresh in your browser) to see it.

#8 Alxandra78

    Team Mascot


  • 37 posts

Posted 22 March 2012 - 10:25 AM

Hi Murano, I can see the download button on free items now, thank you so much :D I was wondering about the "free today" offers, are they supposed to be available already, or only after the v8 goes official?





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