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Where did my Kudos go?



19 replies to this topic

#1 AquaKazz

    Junior Member


  • 6 posts
  • LocationGold Coast Australia

Posted 09 April 2012 - 03:26 AM

I subscribed for six months and was thoroughly delighted with the results however I found I was spending so much time downloading I didn't have time to actually engage in the game. So I decided I would wait until I had spent some solid playing time to update the subscription. However being the junkie that I am I couldn't stay away from TSR and was just casually downloading and commenting as I do when I noticed the Kudos points were mounting.

Remembering there were several rewards I started an investigation into what the Kudos actually were and what could be obtained with them, at this time I had around 6500 points. Then I found the free subscription day for 7000 Kudos and was ecstatic, so I worked on adding more points and the day I succeeded, the points level rose to 7500.

So you can imagine my disappointment in finding out I was now 5oo Kudos short of my goal, especially as I had set aside a day to spend on this 24hr download. Onward and upward I go, in the back of my mind I thought I hope they don't decided to do that again.

Just as I reach the new target of 7500 BANG!! The site changes and the Kudos disappears altogether. So could somebody please tell me what's happened to my points and how do I get my free subscription day????
<(")

Dwell In Possiblity

#2 Murano

    TSR Support Staff


  • 982 posts
  • LocationSwitzerland

Posted 09 April 2012 - 08:09 AM

Please read here how to get a free Kudos day anyway:
http://www.thesimsre...tsr/post/23266/

#3 AquaKazz

    Junior Member


  • 6 posts
  • LocationGold Coast Australia

Posted 09 April 2012 - 11:20 AM

Thank you so much I really appreciate your prompt attention to my problem. Also great to see I haven't lost my chance at the free subscription day. :) By the way I love the new layout, it will take some time to get used to it but I hope to enjoy more of the site benefits with the easy access now available, I am also impressed with the open ablity to "pimp my profile". Thanks again.
<(")

Dwell In Possiblity

#4 AquaKazz

    Junior Member


  • 6 posts
  • LocationGold Coast Australia

Posted 12 April 2012 - 03:29 PM

Further to the Kudos issue, I redeemed my points to gain a subscription day and began enjoying my download spree. It was extremely exhilirating and after the first few hours I decided to take a break. Well that was obiously a mistake as when I logged in again the ability to download subscriber creations for free had expired. I don't like to whine as I am a big fan of the site, it's just that I was extremely bummed and wondered if there was anything that could be done to provide the rest of the 24 hr download period?
<(")

Dwell In Possiblity

#5 Murano

    TSR Support Staff


  • 982 posts
  • LocationSwitzerland

Posted 12 April 2012 - 04:22 PM

Close your browser and log in to http://oldsite.thesimsresource.com directly. Your browser might have cookie issues with the log in of the current site.

#6 Sonshine

    Heaven Bound


  • 9,971 posts
  • LocationLand of 10,000 Lakes and 1,000,000 Mosquitoes

Posted 13 April 2012 - 01:58 AM

WOW! It's a good thing I saw this! I have about 6 days to redeem, almost 7!! I guess I was kind of hoarding them, lol. It looks like I'm going to be spending a week on a d/ling spree, lol. Thanks!
Please pray for the peace of Israel!! That is to pray for the VERY soon returning Christ. John 1:14 And the Word became flesh, and dwelt among us, and we saw His glory, glory as of the only begotten from the Father, full of grace and truth. When Jesus died on the cross He took our sin and shame; He offers us His righteousness as a GIFT that we must claim.

#7 hiedibear75

    Simaholic & Download Diva


  • 195 posts
  • LocationA wheelchair accessable cloud

Posted 16 April 2012 - 04:45 AM

Yeah I've got a TON of kudos wracked up.....& I've already purchased most of the reward sets. I'm VERY bummed about the kudos = 24hr subscription going bye bye! :huh:
Appreciate every sunset but be grateful for every dawn.
God never gives me more than I can handle......I just wish He didn't trust me so much.
Sims = my sanity.....+ ensures the health and safety of those around me. ;)
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#8 thesorceress

    Team Mascot


  • 129 posts
  • LocationThe Netherlands

Posted 16 April 2012 - 10:44 AM

.

@

Simaholic & Download Diva same thing here, i read you have purchased most of the rewards sets i can't find a download link for them where are they suppose to be

.

I would like them too


p.s. tekst is acting weird :huh:

#9 nikkiangel_2003

    Just Registered


  • 1 posts

Posted 16 April 2012 - 07:06 PM

i can't even get anything to load from old site

#10 CougarMadcat

    Senior Socialite


  • 1,674 posts

Posted 16 April 2012 - 10:54 PM

I can't even get to the kudos in the old site. I'm completely lost :(
Cats don't follow. Cats don't lead. Cats just are.
Canadian tea fanatic and download-a-holic and proud of it!
Duct tape is like the Force. It has a light side & a dark side and it holds the universe together.
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#11 thesorceress

    Team Mascot


  • 129 posts
  • LocationThe Netherlands

Posted 17 April 2012 - 02:35 PM

View PostCougarMadcat, on 16 April 2012 - 10:54 PM, said:

I can't even get to the kudos in the old site. I'm completely lost :(

View Postnikkiangel_2003, on 16 April 2012 - 07:06 PM, said:

i can't even get anything to load from old site

Yep same problem here too :( i get the moving to the cloud page on all the time since yesterday.
I really hope people will fix this so we can use our Kudos points.

#12 wiseguy_2004

    Just Registered


  • 1 posts

Posted 17 April 2012 - 06:51 PM

Same here...

I just found out about the Kudo's going away today, but there's no way to get to them to buy the Free Day.

Halp, folks! :)

#13 thesorceress

    Team Mascot


  • 129 posts
  • LocationThe Netherlands

Posted 18 April 2012 - 10:30 AM

I'm going to contact TSR by a support ticket again about this it's now three days i'm getting the "moving to the cloud" page :(
There are very nice sets comming out and i don't want to miss out on those.
I'll let you now what they say :)

#14 Murano

    TSR Support Staff


  • 982 posts
  • LocationSwitzerland

Posted 18 April 2012 - 10:40 AM

Hi,
This is reported to the developers, we are aware of the issue.

#15 daisylee

    horsing about in Appaloosa


  • 7,364 posts

Posted 18 April 2012 - 10:48 AM

For each day that we cannot access the prior site a day should be added to the three weeks we were told that we would have to access the old site.

#16 thesorceress

    Team Mascot


  • 129 posts
  • LocationThe Netherlands

Posted 18 April 2012 - 11:26 AM

Thank you Murano that was also what the support team said :)


Hi,
We are aware of the issue and try to fix it as soon as possible.

The Kudos sets are no longer available and will be published shortly for free.

Regards,
TSR Support


#17 Thomas|TSR

    Simmer


  • 65 posts

Posted 18 April 2012 - 02:05 PM

The oldsite should work again now.

#18 thesorceress

    Team Mascot


  • 129 posts
  • LocationThe Netherlands

Posted 18 April 2012 - 02:49 PM

Yahoooo it is :D Thanks so much Thomas much appreciated :D

#19 falinelynx

    Just Registered


  • 1 posts

Posted 18 April 2012 - 04:19 PM

I don't see any download buttons. My time is running out.

#20 thesorceress

    Team Mascot


  • 129 posts
  • LocationThe Netherlands

Posted 18 April 2012 - 04:23 PM

View Postfalinelynx, on 18 April 2012 - 04:19 PM, said:

I don't see any download buttons. My time is running out.

Just point your mouse to the right corner where it use to be, the link still is there just not the pic's.
Good luck :D





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