5 replies to this topic

[voltina1983]

i installed world adventures,ambitions,late night,generations and showtime yesterday played fine for several hours after. tried to play today and it says "disc authentification failure" i have no custom content at all and no mods, have put dx diag below can anyone help me?

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System Information
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Time of this report: 6/17/2012, 19:51:01
Machine name: LYNN-PC
Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.101014-0432)
Language: English (Regional Setting: English)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel® Core™2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~2.4GHz
Memory: 2046MB RAM
Page File: 1356MB used, 2978MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
DxDiag Version: 7.00.6002.18107 32bit Unicode


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Display Devices
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Card name: NVIDIA GeForce 8800 GTS
Manufacturer: NVIDIA
Chip type: GeForce 8800 GTS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0193&SUBSYS_080110B0&REV_A2
Display Memory: 1384 MB
Dedicated Memory: 617 MB
Shared Memory: 767 MB
Current Mode: 1152 x 864 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.17.0012.7533 (English)
DDI Version: 10
BGRA Supported: Yes
Driver Attributes: Final Retail
Driver Date/Size: 5/21/2011 06:01:00, 11992680 bytes

[voltina1983]

it brings up game launcher but after i click play cursor spins for ages like its going to load and then says "disc authentification failure"

[frisbud]

Do you have the DVD disk version of the digital download version?

[voltina1983]

sorry should probably have put that i have the dvd disk collectors edition katy perry one if that makes any difference its patched uptodate and completely custom content free due to having just put it on this pc.

[Jumei-san]

Do you have a legal version of The Sims?

[cadiva]

I've found that if you get this error then the best thing to do is take the disc out, use the drive to run something else, a music CD or video DVD etc, then make sure your game disc is clean and free from fingermarks etc and put it back it. The auto run should then kick in and pick it up properly.