13 replies to this topic

[spalebane92]

when I install sims 3 and all extensions,and lot .not to enter the game

[frisbud]

This article, that is linked to on all of our Sims3 downloads, tells you how to install Sims3 items into your game -- http://newdevel.thes...203%20Downloads

[spalebane92]

thanks very much

[spalebane92]

is not working

[frisbud]

What is not working -- the file won't install or it does install but you cannot see it in the game? As we are not there at your computer with you, we need you to give as much detail as possible as to what is happening so we can help you.

[spalebane92]

I download lots,and run it and get out launcher, and nothing happens...
I can not even take off updates

[frisbud]

We still need more information from you before we can help you so I am going to ask some more questions.

How are you installing the items -- by double clicking on them or by placing them in your Documents\Electronics Arts\The Sims 3 \Downloads folder?

Do you have the DVD version of Sims3?

Since you are having trouble getting the patches as well, do you have the old EA Download Manager that installed with the game, or have you updated to the new Origin updater to get the game patches?

What is your current version number of the game?

[spalebane92]

OK, double-clicking the icon and open the sims 3 game launcher and nothing was happening .
No DVD version.

[spalebane92]

No EA Download,I dont know version ,how look this .

[frisbud]

Where did you get your game from? Did you buy it in a store, did you buy it online? I need to know how you got the game to know where the information for your game is stored on your computer before we can go any further.

[spalebane92]

online

[frisbud]

What website did you buy it from? I need to know that so I know where the information for the game is stored on your computer.

[spalebane92]

do you have facebook ? my name is Spasic Branislav add me ...

*editing out the name of website as that has illegal copies of the game*

[frisbud]

That explains it then. The reason you are having problems with the game is because you have an illegal version of the game. As we clearly state in our Forum Rules, we do not give help to people with illegal copies of the game. If you want the game to play correctly and be able to use custom content, then you will need to buy a legal version of the game.