9 replies to this topic

[elaine7717sim]

When I click on the startup up for sims2 freetime I get the error message failed to find any directx9. graphics adaptor in this symptom. Please make sure you have the a directx graphics adaptor. The program will now terminate.
It worked fine up until now. I have redownloaded directx.and it did not solve the problem.

[Audrey May]

This error message can pop up when you don't have updated video drivers.

Quote

We would also like to ask anyone posting a technical problem in the TS2 Help or TS3 Help sections when it relates to a graphical, game not starting or crashing issue, to include a DxDiag report with their thread. The following method works on both XP, Vista and Windows 7.

Go to Start > Run and type dxdiag into the box that shows up. Then save all information as a text file and copy and paste the first section under System Information and the fourth section under Display Drivers down to the part where it mentions the date of the driver.

[elaine7717sim]

I am on a different pc right now but I will post the info soon as I get a chance.Thankyou.

[elaine7717sim]

I am now back at home. I can't figure out how to copy and paste the dx diag information.

[elaine7717sim]

------------------
System Information
------------------
Time of this report: 1/17/2001, 13:40:46
Machine name: ELAINE-846B1286
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.100216-1514)
Language: English (Regional Setting: English)
System Manufacturer: n/a
System Model: n/a
BIOS: n/a
Processor: AMD Athlon™ XP 2800+, MMX, 3DNow, ~2.1GHz
Memory: 512MB RAM
Page File: 175MB used, 1078MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

------------
DxDiag Notes
------------
DirectX Files Tab: The file d3d9.dll is an old version, which could cause problems. You should reinstall DirectX to get the latest version.
Display Tab 1: No problems found. Direct3D functionality not available. You should verify that the driver is a final version from the hardware manufacturer.
Sound Tab 1: The file ALCXWDM.SYS is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
Music Tab: No problems found.
Input Tab: No problems found.
Network Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (n/a)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (n/a)
DirectMusic: 0/5 (n/a)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce4 MX 440-SE
Manufacturer: NVIDIA
Chip type: GeForce4 MX 440-SE
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0173&SUBSYS_00000000&REV_A3
Display Memory: 64.0 MB
Current Mode: 1024 x 768 (16 bit) (60Hz)
Monitor: DELL P9928D4661C431B2
Monitor Max Res:
Driver Name: nv4_disp.dll
Driver Version: 6.14.0010.9381 (English)
DDI Version: unknown
Driver Attributes: Final Retail
Driver Date/Size: 11/17/2006 17:29:00, 4541824 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 11/17/2006 17:29:00, 3994688 bytes
Device Identifier: n/a
Vendor ID: n/a
Device ID: n/a
SubSys ID: n/a
Revision ID: n/a
Revision ID: n/a
Video Accel:
Deinterlace Caps: n/a
Registry: OK
DDraw Status: Enabled
D3D Status: Not Available
AGP Status: Not Available
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run

[Audrey May]

Well, elaine7717sim, it seems that your card is 10 years old and hasn't been supported by Nvidia for years. In fact, the drivers you have installed are the most recent ones for that card so you won't be able to update them.

I'm afraid you need to update your card and add more RAM because 512MB wouldn't be enough to handle a new card and run the game on Windows XP without problems.

[elaine7717sim]

The strange thing is though Up until days ago I was able to run the sims2 Crys a little. Anyways thanks.

[Audrey May]

elaine7717sim, on 10 July 2012 - 10:30 PM, said:

The strange thing is though Up until days ago I was able to run the sims2 Crys a little. Anyways thanks.

Was Free Time working fine until you got that error?

[elaine7717sim]

Yes it was! Just a week or two ago

[elaine7717sim]

I try to force auto run to open it says cannot find auto run.exe